Friday, 25 November 2022



Closing Date2022/11/30
Reference NumberTSE221123-8
Job TitleCatering Supervisor
Business Unit / DivisionFedics
Job Type ClassificationPermanent
Location - Town / CitySettlersway
Location - ProvinceEastern Cape
Location - CountrySouth Africa

Skills and Competencies
Duties & Responsibilities
  • To take responsibility of the catering facility in the absence of the catering manager / front of house manager.
  • Maintain operations standards of the kitchen including stock, cash and staff levels.
  • To ensure the highest level of service is provided to all customers.
  • Ensure all core standard procedures are adhered to at all times.
  • Maintain an up-to-date knowledge of products and encourage staff to develop their product knowledge.
  • Ensure the kitchen and front of house areas operate within health and safety and food safety regulations.
  • To support promotional activity within the facility.
  • To maintain an awareness and control of all security systems on site.
  • To maintain a good working relationship with the company, customers.
  • To report any maintenance issues within the department to the relevant parties.
  • To carry out and maintain cash handling policies and general administrative duties.
  • To be responsible for ongoing motivation of staff, leading by example.
  • To manage staff and ensure they achieve their full potential.
  • To assist and take part in regular team meetings as agreed with senior management.
  • To be responsible for monitoring and developing of fixed and indefinite staff members.
  • Monitoring of staff timekeeping and attendance.
  • To re-arrange duties and rosters as necessary to ensure that all tasks are correctly and timeously completed.
  • To ensure that the preparation of food is hygienic and that a "clean as you go" discipline is adhered to.
  • To ensure that food in the bains-marie looks attractive at all times, re-garnishing where necessary or replenishing.
  • To further your own knowledge of management methods and principles to ensure future advancement and further upgrading in management standards for the profession as a whole.
  • May be required to assist with any other duties that may be outside scope of responsibility.
  • Be able to communicate and understand the predominant language(s) of the canteen’s trading area
  • Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions
  • Possess excellent basic math skills and have the ability to operate a cash register or POS system
  • Good verbal and written skills
  • Customer service orientated
  • +2 years’ experience in the catering and / or restaurant industry on a supervisory level.
  • Must have completed at least a National Senior Certificate

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