Friday, 25 November 2022

SUPERVISOR

 

Closing Date2022/11/28
Reference NumberTSE221121-3
Job TitleSupervisor
Business Unit / DivisionTsAfrika Catering Solutions
Job Type ClassificationPermanent
Location - Town / CityJohannesburg
Location - ProvinceGauteng
Location - CountrySouth Africa

Skills and Competencies
Duties & Responsibilities

Main Responsibilities:

• Take full responsibility and supervisory of this contract

• Setting and management of service delivery standards

• Lead, motivate, train and develop a team of staff

• Implement and maintain operational controls in line/within budgetary requirements

• Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist

• Proactively manage the Q-pro & OSHACT compliance of this unit

• Ensure that tills and cash ups are running smoothly

• Ensure all Fedics policies and procedures are complied with

• Daily HR and IR issues (including training, development & performance management)

• Analyse and pre-empt client needs and possible complaints

• Take responsibility for all functions by organising, preparing & co-ordinating.

• Management of all administration, finances, debtors, budgets, etc.

• Process Fedics paperwork and compile & understand weekly & monthly P & L

• Relationship building with the client and customers on a daily basis (essential)

• Strong judgement and problem solving skills

• Excellent people skills

• Strong interpersonal and communicative skills (verbal and written)

• Flexibility with regards to working hours

• Attention to detail

• Client service orientated

• Business management principles

• Fully computer literate

• Excellent food/Chef skills and background

Qualifications

• Relevant tertiary qualification and/or equivalent level of competence

• Minimum of 3 years supervisory experience

• Standalone person on site

• Able to think on your feet

• Previous experience within a similar corporate environment

• Able to work shifts when required

• Strong in kitchen and functions

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